I don't have the option to purchase a subsciption without prime. i'm on mobile, and I have recently removed an account that the current payment methods belonged to.
I lost my old phone so I tried to recover my account with the authy website. After giving the required info to the website it instructed me to click a link sent to me in an e-mail. I did so and it led me to a page that tells me, my account has a ban. I t